Application Privacy Policy

Boson Tech Pty. Ltd. respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

Personal information means information we hold which is identifiable as being about you.

Boson Tech Pty. Ltd. will, from time to time, receive and store personal information you enter onto our software application Packy AI, provide to us directly or give to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

Additionally, we may also collect any other information you provide while interacting with us.

Boson Tech Pty. Ltd. collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our software application and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Boson Tech Pty. Ltd. may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

The Application may make third party social media features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.

Boson Tech Pty. Ltd. may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

Our AI-based travel app is not intended for individuals under the age of 15. We do not knowingly collect personal information from individuals under 15. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@bosontech.au, and we will take steps to remove such information and terminate the child's account.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Boson Tech Pty. Ltd., its application, website and customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

We will retain the personal data collected from users of our AI-based travel app for the following periods:

The data will be stored on secure servers located within Australia. We take reasonable steps to ensure that the data is treated securely and in accordance with this Privacy Policy. By using our app, you consent to the transfer of information to Australia.

Upon the expiration of the retention period, or when the personal data is no longer necessary for the purposes for which it was collected, we will take steps to delete or anonymize the data in a manner that ensures that it cannot be reconstructed or read.

Boson Tech Pty. Ltd. is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

In the event of a data breach involving personal information collected by our AI-based travel app, we are committed to complying with the Australian Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme. If we have reasonable grounds to believe that there has been an eligible data breach, we will expeditiously assess the incident to determine if it is likely to result in serious harm to any affected individuals.

If we reasonably believe that an eligible data breach has occurred and that the breach is likely to result in serious harm to any affected individuals, we will notify the affected individuals as soon as practicable. The notification will include relevant details of the data breach, the kind of information involved, and recommended steps for affected individuals to take in response to the breach.

Where it is reasonable to believe that an eligible data breach has occurred and it is likely to result in serious harm to individuals, we will also notify the Office of the Australian Information Commissioner (OAIC) as soon as practicable. The notification to the OAIC will contain the same details as those provided to affected individuals, as required by the NDB scheme.

Following the identification of a data breach, we will promptly take all reasonable steps to mitigate the breach, prevent further unauthorized access, and secure the personal information affected by the breach. This may include implementing security measures, informing relevant stakeholders, and cooperating with any regulatory authorities or investigations.

We are committed to reviewing and improving our data breach response processes on an ongoing basis. This includes conducting post-incident reviews to assess the effectiveness of our response, implementing any necessary changes, and providing additional training to personnel where required.

By using our AI-based travel app, users acknowledge and agree to the terms of this Data Breach Policy and the actions we may take in response to a data breach.

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988(Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at contact@bosontech.au.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

We may engage third-party advertising partners to display advertisements about products and services that may be of interest to users based on their interactions with our AI-based travel app. In order to facilitate this, we may share certain non-personally identifiable information with our advertising partners, such as general location data, device type, and user preferences. This information may be used to deliver targeted advertisements within the app. We do not share personal information, such as names or contact details, with these advertising partners for advertising purposes without the express consent of the user.

We may utilize third-party service providers to perform analytics, monitor app usage trends, and improve the functionality and user experience of our app. These service providers may have access to certain aggregated and anonymized data generated by app usage, which does not identify individual users. Such data may be used by service providers to generate reports and provide us with insights into user interactions with our app, in order to enhance our services and offerings.

We may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information in order to protect the safety and security of our users, our app, or the rights, property, or safety of others.

By using our AI-based travel app, users consent to the sharing of non-personally identifiable information with our advertising partners and third-party service providers, as described in this clause.

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 19 Ferris Street, Magill, South Australia, 5072. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at contact@bosontech.au.

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

When you come to our application we may collect certain information such as mobile unique device ID, the IP address of your mobile device, mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

We may from time to time use cookies on our software application. Cookies are very small files which a website uses to identify you when you come back to the application and to store details about your use of the application. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies but you can choose to reject cookies by changing your devise settings. However, this may prevent you from taking full advantage of our application.

The software Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Our software application may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Boson Tech Pty. Ltd. is not responsible for the privacy practises of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.

In order to provide users with comprehensive and personalized route planning functions, our AI-based travel app may require access to the mobile phone location function. By granting the app permission to access location data, users allow us to utilize this information to tailor travel recommendations, display nearby points of interest, and optimize travel routes based on real-time location data. Users have the choice to enable or disable location services through their device settings at any time. It's important to note that while the app may request access to location services, users retain full control over the provision of such data and can adjust their preferences accordingly.

Our app may also collect and utilize the device ID to enhance the user experience and provide access to certain app features. The device ID may assist in personalizing app settings, offering targeted content, and improving the overall functionality of the app. This information is used solely for internal purposes and is not shared with any third parties without the user's explicit consent.

By consenting to the collection of mobile phone location data and device ID, users acknowledge their understanding of how this information will be used to optimize their experience within the app and improve the functionality of our services.